Category: Just Somebody, Customers
I called a physical training type place (MAT) today to ask some questions. This was the conversation:
Me: “Hi, I was wondering how much a visit costs?”
Ambiguously Annoying Person: “We can’t determine that until you come in and we see you.”
Me: “Well I would like to know just how much an hour is, or a ball park.”
AAP: “Well, we need to see you to discuss cost. Do you have any other issues?”
Me: “Ok, time is an issue for me. It is difficult for me to get to appointments due to kids and work. About how often would I need to come?”
AAP: “That depends on you and what you need.”
Me: “I understand but in general do people go every day or once a week? Thirty minutes or an hour?
AAP: “It really just depends on you, you can do thirty minutes, you can do an hour, we need to see you first.”
Me: (Laughing a bit at this point), “Ok, well what times do you guys operate?”
AAP: “We are by appointment.”
Me: “Yes, but what times of day do you take appointments?”
AAP: “What would you like?”
Me: “I am just wondering, if you take appointments early in the morning and late at night, before and after work.”
AAP: “What works best for you?”
Pause with me sort of snickering (AAP must have read that my “energy” level was off)
AAP: “I can tell that you need our services, why don’t you come in for one free initial visit and we can discuss.”
Me: “As I said before, time is an issue for me. I would like to learn more about your services before I take the time out to see you.”
AAP: “Well maybe you should just try physical therapy with your doctor for a bit and if it doesn’t work come and see us…we will still be here.”
Oh my fucking god….please just answer one question!
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